Help

Support

We're a small team and we read every message.

Contact us

Questions, bugs, feedback or account help, email us and we'll get back to you, usually within 1-2 business days.

Email contact@initconseil.com

Frequently asked

How do I log a game?

Tap the + button in the tab bar, search for a game, then add a rating, review, platform and status (Playing, Played or Backlog). It appears in your diary instantly.

Where is my data stored?

Loadia is local-first, your library, diary, ratings and lists live on your device by default. We don't run analytics or trackers. See our Privacy Policy for details.

How do I export or delete my data?

Open Settings → Export my data for a machine-readable copy, or Settings → Delete account to permanently remove your account and all on-device data.

How do I manage or cancel Loadia Plus?

Loadia Plus is billed through your Apple ID. Manage or cancel any time in iPhone Settings → [your name] → Subscriptions. Refunds are handled by Apple. We can't cancel or refund on your behalf.

I found a bug or have a feature request

Please email contact@initconseil.com with your device model, iOS version, and a short description (a screenshot helps). It genuinely shapes what we build next.

Is Loadia available on Android?

Loadia is built for iOS and Android; availability rolls out per platform. Check back or email us to be notified.